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PURCHASING AND SUPPLY CHAIN MANAGEMENT

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ONLINE EXAMINATIONS

The online assessment is taken on completion of the training material. You will be asked 100 multiple choice questions with a pass mark of 50%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the Exam again

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1 / 50

SCM. Lean production involves

Elimination of cost only

Improvement of quality only

Improvement of speed only

Elimination of all types of waste

2 / 50

SCM. "Quality is conformance to specifications”-This definition of quality is from point of view of

Customer

Manufacturer

Quality Circle Forum

TQM

3 / 50

SCM. What is a perfect order?

simultaneous achievement of relevant customer

metrics an order that arrives on time

an order that arrives undamaged

an order that is easy for the receiver to fill

4 / 50

SCM. Which of the following is NOT a factor affecting the supply chain?

Reduced number of suppliers

Increased competition

Longer product life cycles

Increased opportunities to strategically use technology

5 / 50

SCM. Total Quality Management emphasizes

the responsibility of the Quality Control staff to identify and solve all quality-related problems

a commitment to quality that goes beyond internal company issues to suppliers and customers

a system where strong managers are the only decision

makers a process where mostly statisticians get involved

6 / 50

SCM. If a sample of parts is measured and the mean of the measurements is outside the control limits the process is

in control, but not capable of producing within the established control limits

out of control and the process should be investigated for assignable variation

within the established control limits with only natural causes of variation monitored closely to see if the next sample mean will also fall outside the control limits

7 / 50

SCM. From the economic system's point of view, the role of marketing intermediaries is to transform the assortment of products made by producers into the assortment of products wanted by ________Channel members.

a) manufacturers

b) marketers

c) distributors

d) consumers

8 / 50

SCM. Raw materials and specialised services procured are converted into useful service offerings and finaly distributed to customers in following Industry

Hotel

Cement

Sugar

Refinery

9 / 50

SCM. What best described “Lead Time”

A, The time between requisitioning period and the delivery time of the material.

B, Sourcing time up till the time of delivery.

C, All the time that are associated with supply chain management.

10 / 50

SCM. The goal of Total Quality Management is:

Customer satisfaction

Product differentiation

Brand equity

Acting globally

11 / 50

SCM. Which one of the following would not generally be considered an aspect of operations management?

Schedule work

Secure financial resources

Maintain quality

Oversee the transformation process

12 / 50

SCM. Today, a growing number of firms now outsource some or all of their logistics to ________intermediaries.

competitors

third-party logistics providers

channel members

cross-functional teams

13 / 50

SCM. what is the meaning of EOQ

A, Economic Order Quantity

B, Economic Optimum Quantity.

C, Economy Ordering quantity.

14 / 50

SCM. If two potential suppliers can deliver a part with the same quality and prices, the selection should be based on:

Age of the firms

A coin flip

Outside evaluation

The capabilities and flexibilities of the firms

15 / 50

SCM. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process?

implementing the plan for the flow of goods and services

planning the physical flow of goods and services

controlling the physical flow of goods, services, and information

gathering customer's ideas for new products

16 / 50

SCM. The supply chain management philosophy emerged in which decade?

1960s

1970s

1980s

1990s

17 / 50

SCM. Which of the following functions is not a core function of an organisation?

The Product/Service Dev.Function

The Operations Function

The Marketing ( Including Sales ) Function

The accounting and finance function

18 / 50

SCM. Which of the following is not a typical supply chain member?

Retailer‟s creditor

wholesaler

reseller

producer

19 / 50

SCM.Which one of the following would not generally be considered an aspect of operations management?

Work methods

Secure financial resources

Maintain quality

Product or service design

20 / 50

SCM. A company's channel decisions directly affect every ________.

customer's choices

employee in the channel

channel member

Marketing decision.

21 / 50

SCM. An important feature of supply chain management is its application of electronic commerce technology that allows companies to share and operate systems for:

Order processing, transportation scheduling, and inventory management

cost-effective flowing of raw materials

future purchasing of computer systems

future merger opportunities

22 / 50

SCM. Julie Newmar recognizes that her company needs to provide better customer service and trim distribution costs through teamwork, both inside the company and among all the marketing channel organizations. Julie will begin the practice of ________.

intermediation

customer relationship management

integrated logistics management

supply chain management

23 / 50

SCM. Which of the following is not a typical supply chain member?

Retailer‟s Creditor

Wholesaler

Producer

Customer

24 / 50

SCM. The trend in organizations is to place the SCM function:

Under the manufacturing function

Under the finance function

Under the engineering function

At the same level as the other major functions

25 / 50

SCM. Positive, long-term relationships between supply chain participants refer to:

a) co-opetitions

b) tailored logistics

c) partnerships

26 / 50

SCM. The resources required by every Manager to achieve the pre- determined goals and objectives are:

A, Manpower, Men

B, Machine, Material

C, Money, Methods

D, All of the above

27 / 50

SCM. Which of the following is not one of the major categories of costs associated with quality?

prevention costs

appraisal costs

internal failures

none of the above, they are all major categories of costs associated with quality

28 / 50

SCM.What name is often given to the Japanese „total approach‟ to removing anything that does not add value to the final product?

Jobbing processes

Lean production processes

Continuous processes.

29 / 50

SCM. What is a perfect order?

a) simultaneous achievement of relevant customer metrics

b) an order that arrives on time

c) an order that arrives undamaged

d) an order that is easy for the receiver to fill

30 / 50

SCM. Companies manage their supply chains through ________.

information

transportation modes

competitors

the Internet

31 / 50

SCM. Intermediaries play an important role in matching ________.

Dealer with customer

Manufacturer to product

Information and promotion

Supply and demand

32 / 50

SCM,. Pareto charts are used to

identify inspection points in a process

outline production schedules

organize errors, problems or defects

show material flow

33 / 50

SCM. Which of the following are not key attributes of supply chain management?

inventory control

leveraging technology

customer power

all are key attributes

34 / 50

SCM. , In procurement objectives, what is not of essesnce?

A, Price,

B, Economy / Value

C, Efficiency.

35 / 50

SCM. Which of the following is true regarding control charts?

Values above the upper and lower control limits indicate points out of adjustment.

Control charts are built so that new data can be quickly compared to past performance data.

Control charts graphically present data.

All of the above are true.

36 / 50

SCM. What is the best way of informing workers of management decisions:

A, Problem solving.

B, Decision making

C, Communication.

37 / 50

SCM. Which came last in the development of manufacturing techniques?

Lean production.

Division of labor.

Mass production

Interchangeable parts.

38 / 50

SCM. A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows.

production line

supply chain

marketing channel

warehouse

39 / 50

SCM. Intermediaries play an important role in matching ________.

dealer with customer

manufacturer to product

information and promotion

supply and demand

40 / 50

SCM. Which came last in the development of manufacturing techniques?

Lean production.

Division of labor

Mass production.

Craft production

41 / 50

SCM. Which one of the following is not a typical question dealt with by an operations managers?

How much capacity will be needed in the months ahead?

What is a satisfactory location for a new facility?

How to motivate employees?

All are typical of operations decisions

42 / 50

SCM. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the

Taguchi Loss Function

Pareto Chart

ISO 9000 Quality Cost Calculator

Process Chart

43 / 50

SCM.When suppliers, distributors, and customers collaborate with each other to improve the performance of the entire system, they are participating in a ________

a) channel of distribution

b) value delivery network

c) supply chain

d) supply and demand chain

44 / 50

SCM. Which one does not use operations management?

A CPA firm.

A bank.

A hospital

They all use it.

45 / 50

SCM. Zero defects in manufacturing is

a. is a relevant goal only in electronic assembly

b. is readily achievable in all areas

c. is the goal of TQM

d. is an unobtainable and misleading idea

46 / 50

SCM. What is the meaning of MRP1

A, Material requirement Planning

B, Material requisitioning Planning

C, men requirement planning

47 / 50

SCM. Which of the following statements is true of LEAN?

Lean principles focus on advanced statistical methods

Lean principles are separate body of knowledge

Lean principles have been developed over a lengthy period of time.

Lean principles include reducing waste.

48 / 50

SCM. A fishbone diagram is also known as a

cause-and-effect diagram

poka-yoke diagram

Kaizen diagram

Taguchi diagram

49 / 50

SCM. A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be especially concerned with which dimensions of service quality?

communication, courtesy, and credibility

competence, courtesy, and security

competence, responsiveness, and reliability

communication, responsiveness, and reliability

50 / 50

SCM. , An essential role in Procurement is

a, Competitive bidding.

B, Negotiation.

C, Sourcing

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